768 bed's Privacy Policy

This Privacy Policy ("Policy") is issued by the organisation operating the 768 bed platform ("we", "us"). The terms set out in this Policy apply to all users of the https://768-bed.cam website and related mobile app. By registering on 768 bed or using our services, you are considered to have accepted this Policy.

Our services are for individuals aged 21 and above only. We do not knowingly collect information from any minor. For any questions about this Policy, please contact our support team.

For more general information about how 768 bed operates, you can read our 768 bed About Us page.

The 768 bed platform collects the following types of information to operate smoothly and provide users with the best experience:

2.1 Information You Provide Directly

• Full name, date of birth, and nationality
• Email address and mobile number
• Mobile banking number (bKash, Nagad, Rocket, Upay)
• National ID or passport details (for identity verification)
• Bank account details (for bank transfers)

2.2 Automatically Collected Information

• IP address and device type
• Browser and operating system version
• Time and duration of site access and usage
• Information from cookies and similar tracking technologies

2.3 Transaction-Related Information

• Deposit and withdrawal history
• Records of betting and gaming activity
• Bonus usage information

768 bed uses your information only for the following legitimate purposes:

• To complete account registration and identity verification
• To process deposits, withdrawals, and financial transactions
• To provide customer support and resolve complaints
• To prevent fraud, money laundering, and unlawful activity
• For platform security and technical improvement
• To manage the VIP programme and send personalised offers (subject to your consent)
• To meet legal obligations

Before using your information for any purpose beyond those listed above, we will seek your separate consent.

768 bed uses industry-standard SSL encryption technology to protect your personal information. All sensitive data stored on our servers is encrypted and can only be accessed by authorised staff for specific operational purposes.

4.1 Retention Period

Your information is retained for as long as your account is active. After account closure, certain information may be kept in our systems for a defined period to meet legal and regulatory requirements.

4.2 Response to a Data Breach

If a data security incident occurs for any reason, 768 bed will notify affected users as quickly as possible and take the necessary steps to address the damage.

768 bed does not sell your personal information or transfer it to third parties for commercial purposes. However, information may be shared in the following limited circumstances:

• Payment processors (bKash, Nagad, Rocket, Upay, and banking partners) — only to complete transactions
• Identity verification agencies — as part of the KYC process
• Technology and cybersecurity providers — to protect the platform
• Law enforcement agencies — in response to a legal order or judicial directive

Third-party service providers are bound by confidentiality agreements with us and may only use the information for the specified purpose.

Cookies are used on the 768 bed website. Cookies are small text files stored in your browser that ensure the site functions correctly.

6.1 Types of Cookies

• Essential cookies — to maintain login sessions and security (these cannot be disabled)
• Performance cookies — to improve site speed and usability
• Preference cookies — to remember language and display settings
• Analytical cookies — to analyse user behaviour (subject to your consent)

You can disable non-essential cookies from your browser settings, but some site features may not work as a result.

Every registered user on 768 bed has the following rights:

• The right to request a copy of your information held by us
• The right to request correction of inaccurate or incomplete information
• The right to have your information deleted (right to be forgotten) in certain circumstances
• The right to opt out of marketing communications
• The right to object to the processing of your information
• Data portability — the right to transfer your information elsewhere where applicable

To exercise any of these rights, contact us via our 24/7 live chat or email. We provide support in both Bengali and English.

768 bed believes that gaming should always be controlled and enjoyable. To that end, we analyse your gaming activity data to identify unusual patterns and offer assistance where needed. This use of data is solely for your protection.

The Responsible Gaming Guidelines explain in detail how you can set your own gaming limits and where to get support.

768 bed's services are strictly for individuals aged 21 and above. Age is verified at registration, and if a person is found to be under 21, the relevant account will be closed immediately. No information relating to minors is knowingly stored, and if any such information is found to have been stored, it will be deleted upon request.

768 bed reserves the right to update this Privacy Policy when necessary. Registered users will be notified by email or through the platform before any significant changes take effect. Continued use of the site after changes are made will be taken as acceptance of the updated Policy.

To read the terms of use that accompany this Policy, visit the Terms and Conditions page, where the full rules of use are discussed in detail.

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us in the following ways:

• Live chat — 24 hours a day, 7 days a week, in Bengali and English
• Email — [email protected]

We are committed to responding within a reasonable time of receiving a complaint. Answers to common questions can be found in our FAQ section.